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Dragons’ Den entrepreneur accused of ‘promoting snake oil’

A glamorous entrepreneur who turned the primary individual to obtain six presents on Dragons’ Den has been accused of ‘promoting snake oil’ and preying on the ‘most weak and horribly ailing individuals in society’.

Giselle Boxer, 31, from Sheffield, appeared on the BBC present final week and requested for £50,000 for a ten per cent stake in her enterprise, Acu Seeds.

The mom of 1 mentioned she arrange the enterprise, which sells £30 gold plated ear seeds, whereas on maternity depart, after she used the same product to ‘remedy herself from ME’.

She obtained the supply for the total quantity from 5 of the dragons however settled on a smaller supply – £50,000 for 12.5 per cent of the enterprise – from Steven Bartlett, 31,  as a result of she is ‘religious’ and ‘was instructed she was going to satisfy an vital man known as Steven’.

But now numerous medical doctors and myalgic encephalomyelitis (ME) victims have hit out on the BBC and the enterprise for selling an alternate drugs with no scientific proof it will possibly assist ME or fatigue.

Both Ms Boxer and Mr Bartlett have been contacted for remark. 

Giselle Boxer, 31, from Sheffield, appeared on the BBC show this week and asked for £50,000 for a 10 per cent stake in her business, Acu Seeds

Giselle Boxer, 31, from Sheffield, appeared on the BBC present this week and requested for £50,000 for a ten per cent stake in her enterprise, Acu Seeds

On the show, Deborah Meaden tried out the technique before making an offer

On the present, Deborah Meaden tried out the approach earlier than making a suggestion

The ME affiliation has reported Acu Seeds to the Advertising Standards Agency and written to the BBC and chairman of the Commons tradition, media and sport committee and chairman of the well being and social care committee.

‘People who’ve ME/CFS are sometimes on very low incomes and within the absence of any efficient medical remedy are very weak to those type of unsubstantiated therapeutic claims.

‘They are fed up with the best way during which unproven and costly therapies are recurrently being promoted to them.

‘This programme has subsequently triggered quite a lot of upset and anger within the ME/CFS [Chronic Fatigue Syndrome] affected person group,’ the letter reads.

It provides that in Dragons’ Den not one of the panel requested any questions on ‘validity Acu Seeds in ME/CFS and whether or not there was any scientific proof of security and efficacy for this product’.  

Dr Charles Shepard, Hon Medical Advisor for The ME Association, mentioned: ‘The manner during which Dragons’ Den has been used to advertise an unproven remedy for ME/CFS has, not surprisingly, triggered quite a lot of upset and concern within the ME affected person group.

‘People with ME/CFS are fed up with the best way during which merchandise like this are recurrently being promoted when there is no such thing as a sound proof from correct placebo-controlled medical trials to substantiate that they’re secure and efficient.

‘These type of costly industrial merchandise and units shouldn’t be promoted to very weak sick individuals till they’ve been correctly assessed for security and efficacy in medical trials – in precisely the identical manner that drug therapies are.’

The new business partners embraced before Giselle said working with Steven was a 'complete dream come true'

The new enterprise companions embraced earlier than Giselle mentioned working with Steven was a ‘full dream come true’ 

Giselle often takes to Instagram to share how she was 'cured' from Chronic Fatigue Syndrome

Giselle typically takes to Instagram to share how she was ‘cured’ from Chronic Fatigue Syndrome

What is ME? 

Myalgic encephalomyelitis (ME) is a long-term situation that causes excessive fatigue, sleeping difficulties and mind fog.

It is assumed to have an effect on 250,000 Brits and round 17million worldwide.

Symptoms are linked to the physique and mind’s incapacity to get better after expending even small quantities of vitality. 

Not everybody experiences the identical signs and the way lengthy they final can differ from months to years. 

Some discover that they do not return fully to the best way they felt earlier than they turned ailing.

Anyone will be affected but it surely’s extra frequent in ladies and tends to develop between the mid-20s and mid-40s.

There is just not a selected check for ME, so it is identified primarily based on signs and by ruling out different situations.

Treatment goals to alleviate the signs and consists of remedy, vitality administration and drugs.

The reason behind ME is just not recognized however it’s regarded as triggered by an an infection, issues with the immune system or a hormone imbalance.

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ME sufferers have taken to social media to complain about the product and accused Giselle of selling 'snake oil'

ME victims have taken to social media to complain concerning the product and accused Giselle of promoting ‘snake oil’

Giselle often posts on Instagram about her health journey, but it has since come into question

Giselle typically posts on Instagram about her well being journey, but it surely has since come into query

How do the ear seeds work? 

Ear seeds can work as tiny acupressure units to assist with ache, insomnia and nervousness.

Acupuncturists historically use vaccaria seeds, which come from the flowering herb. 

Users are normally inspired to therapeutic massage the seeds two or 3 times a day.

This kind of auriculotherapy supposedly releases pure endorphins. 

According to Acu Seeds, their ear seeds have been impressed by Chinese drugs.

The model’s ear seeds – that are plated with gold or silver – have an adhesive sticker 

The web site reads: ‘Think of it like reflexology, however for the ears as a substitute of ft. 

‘They additionally create continuous, mild stress on nerve impulses within the ear which ship messages to the mind that sure organs or techniques want help. 

‘The mind will then ship alerts and chemical compounds to the remainder of the physique to help no matter illnesses you’re experiencing, releasing endorphins into the bloodstream, enjoyable the nervous system, and naturally soothing ache and discomfort.’

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And he isn’t the one physician pushing again towards the product.

Dr. Edzard Ernst, an MD and PhD who specialising in analysis round various medicines mentioned there may be ‘no good proof’ to help any of her claims.

‘There isn’t any sound proof that these acupressure units are efficient for ME or different situations.

‘To give severely struggling sufferers false hope is unethical; to take cash from it’s despicable, for my part. 

‘I’m disenchanted that the BBC makes use of a lightweight leisure programme for deceptive gullible shoppers and determined sufferers. I hope in future the BBC would possibly do a minimal of analysis earlier than broadcasting overt medical nonsense,’ he instructed FEMAIL.

Other individuals who undergo from ME and persistent fatigue syndrome have taken to social media to complain.

One TikToker, known as Rebecca, who shares movies about her ME  mentioned: ‘As if it isn’t dangerous sufficient she’s bragging about shopping for them for £3 and promoting them for £30, together with her gigantic gross and internet margins, properly it seems she’s additionally promoting individuals in her membership snake oil’.

Another, Ollie Benson, who has ME,  likened the Dragons’ funding to ‘scamming most cancers sufferers’ and branded the enterprise ‘extremely unethical’.

‘The BBC has backed, endorsed and marketed this enterprise to tens of millions of individuals worldwide’.

Ollie says ME turned him from a aggressive swimmer and water polo participant to somebody who might ‘barely stroll up the steps’

‘Gisele, and now Steven Bartlett are preying on among the most weak, horribly ailing individuals in society, deceptive them, mendacity to them and profiting from their sheer desperation, all for their very own monetary achieve. 

Others have taken to X and Facebook to complain saying the Dragons are after a ‘fast cash seize’.

Steven Bartlett shared a clip from the show on LinkedIn

Steven Bartlett shared a clip from the present on LinkedIn

Giselle often shares snaps of her trying acupuncture

Giselle typically shares snaps of her making an attempt acupuncture 

A BBC spokesperson mentioned: ‘Dragons’ Den options merchandise from entrepreneurs and isn’t an endorsement of them. 

‘Dragons’ Den exhibits actual companies pitching to traders to elevate the lid on what occurs within the enterprise world. This episode options an entrepreneur sharing their very own, private expertise that led to a enterprise creation.’

In the episode, Giselle mentioned she went kind being an promoting government with a busy social life to unable to depart the home.

She says she was identified with ME and instructed by medical doctors she would by no means get better or have the ability to have kids.   

Myalgic encephalomyelitis (ME) causes excessive tiredness, sleeping issues and mind fog, in lower than 12 months with the assistance of acupuncture and Chinese ear seeds. 

Viewers have taken to social media to say they are 'disgusted' at the show

Viewers have taken to social media to say they’re ‘disgusted’ on the present

ME Association’s letter to the BBC 

On Thursday January 18th the Dragons Den programme included a presentation from an entrépeneur who has arrange a enterprise that’s promoting a medical product known as Acu Seeds.

This product, which prices £3 to supply and is bought for £30, is clearly being aimed a individuals who have ME/CFS and quite a lot of different particular medical situations – these are situations are listed on the Acu Seeds web site and Facebook web page.

The panel interviews failed to incorporate any questions on whether or not there was any validity to the scientific foundation for using Acu Seeds in ME/CFS and whether or not there was any scientific proof of security and efficacy for this product in relation to any of the medical situations that it’s aimed toward.

Academic overview of the pseudoscience behind Acu Seeds.

The Advertising Standards Authority have very strict tips on the promoting of medicinal merchandise and make it clear that therapeutic claims can’t be made until they’re supported by sturdy proof of security and efficacy from placebo managed medical trials.

No such medical trials have been carried out in relation to Acu Seeds and I’ve subsequently referred the therapeutic claims of their promotional materials to the ASA.

The Medicines and Healthcare Products Regulatory Authority even have very clear laws garding the promotion of medical units similar to this.

People who’ve ME/CFS are sometimes on very low incomes and within the absence of any efficient medical remedy are very weak to those type of unsubstantiated therapeutic claims.

They are fed up with the best way during which unproven and costly therapies are recurrently being promoted to them.

This programme has subsequently triggered quite a lot of upset and anger within the ME/CFS affected person group.

I’d add that my issues about the best way in why this programme seems to have made with none correct background checks earlier than getting used to advertise Acu Seeds are additionally shared by Professor Edzard Ernst.

There seems to have been a severe error of judgement in the best way during which Dragons Den failed to hold out the mandatory background checks on the ethics of this product and went forward to supply what was mainly an uncritical promotion of an unproven medical product.

These issues have additionally been handed to the All Party Parliamentary Group on ME at Westminster.

Yours sincerely

Dr Charles Shepherd

Hon Medical Adviser ME Association

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Giselle then turned pregnant. There isn’t any proof that ME reduces fertility charges however some associated illnesses — similar to irregular intervals and endometriosis — could make it tougher to conceive.

She gave up her profession in promoting to grow to be a stay-at-home mom. While on maternity depart, she determined to launch her personal ear seed enterprise.

She spent 18 months constructing her enterprise utilizing simply £5,000 of her personal financial savings and managed to make a wholesome revenue her first yr.

The mom of a three-year-old daughter then made Dragons’ Den historical past as she turned the primary contestant to get a suggestion from all six judges.

In her pitch, she mentioned: ‘My enterprise is the perfect mixture of magnificence and wellness. Today, I’m asking for £50,000 funding for 10 per cent of my enterprise. 

‘Four years in the past I used to be identified with ME. I went from working in a high promoting company with a busy social life and exercising recurrently to being principally housebound and being unable to stroll greater than 5 minutes with out having to get again into mattress.

‘I used to be instructed by medical doctors that I’d by no means get better, work once more or have kids. I went on a private therapeutic journey utilizing weight loss plan, acupuncture, Chinese herbs and ear seeds. 

‘Using this mix, I consider, helped me get better in lower than 12 months. 

‘Soon after, I felt pregnant and it was whereas on maternity depart that I setup Acu Seeds after realising there was a niche available in the market for ear seed kits for individuals to make use of at residence’.

Giselle often shares photos to Instagram showing her journey from 'ME' to wellness

Giselle typically shares pictures to Instagram exhibiting her journey from ‘ME’ to wellness

The entrepreneur made history - but her ethics have been called into question

The entrepreneur made historical past – however her ethics have been known as into query

Action of ME’s letter to the Chair of the Culture, Media and Sport Committee and Chair of the Health and Social Care Committee

Dear Dame Caroline and Mr Brine,

We are writing to you in your capability as Chair of the Culture, Media and Sport Committee and Chair of the Health and Social Care Committee respectively, on behalf of the M.E. group, in mild of an episode of the BBC’s Dragon’s Den which aired on 18 January 2024. 

The episode in query featured an entrepreneur who was searching for funding in her ‘acu seed’ enterprise. Giselle Boxer instructed the Dragons that she had been identified with Myalgic Encephalomyelitis (M.E.) and that utilizing this product alongside a mixture of other medicines ‘aided’ her restoration inside 12 months.

We are very involved that the best way during which her pitch was introduced on Dragons Den means that this product was answerable for her restoration and may subsequently be thought of an efficient remedy.

Sadly, there may be at the moment no recognized efficient remedy for M.E. There has been a definite paucity of analysis into this illness, in comparison with different long-term situations, which implies that M.E. remains to be with out a remedy. 

As a consequence, we remind individuals to solely take medical recommendation from appropriately certified healthcare professionals and to make sure that any remedy choices are evidence-based and absolutely knowledgeable.

As you might remember, Myalgic Encephalomyelitis (M.E.) is a long-term fluctuating sickness that causes signs affecting many physique techniques, mostly the nervous and immune techniques.

Symptoms of M.E. embrace debilitating ache, excessive sensitivity to noise and lightweight, and protracted fatigue related to post-exertional malaise; the physique and mind’s incapacity to get better after expending even small quantities of vitality.

M.E. is just not a brand new situation and while some individuals make good progress and will get better, many in our group will expertise these signs for many years, with essentially the most severely affected (round 1 in 4 individuals with M.E.) typically unable to depart their home or mattress.

According to the enterprise’s web site, acu seeds are ‘a needle-free type of auriculotherapy which were utilized in Traditional Chinese Medicine (TCM) for 1000’s of years.’ 

The web site claims the product ‘could help a broad spectrum of well being issues together with nervousness, stress, complications, digestion, immunity, and focus.’

In her TV look, Giselle doesn’t explicitly say that acu seeds cured her sickness and while the web site was up to date the day after the episode’s airing and now doesn’t declare that acu seeds will remedy M.E. or different diseases, it beforehand acknowledged that ‘by way of using acupuncture, Chinese herbs and ear seeds, Giselle is now absolutely recovered (from ME) and thriving!’.

It is vital that broadcasters make each effort to make sure that content material is correct and doesn’t include deceptive and probably harmful data. Given the episode in query was aired throughout prime time on BBC One, we fear {that a} bigger viewers can have heard this pitch which quantities to an unfounded declare that this type of various drugs can remedy M.E.

Additional issues have been raised in relation to a weblog publish, promoted on a authorities web site on 18 January, which particulars Giselle’s look on the Dragons Den and contains a heading ‘Seeds that heal’.

In the age of social media and disinformation, we are likely to belief main broadcasters just like the BBC and .gov.uk websites to supply us with factual and dependable content material. In this case, we consider they’ve fallen wanting these expectations.

This speaks to a bigger drawback in our society. The web presents an infinite variety of sources at our fingertips, however we face difficulties making an attempt to average these. 

People can entry data from untrustworthy and probably unsafe sources which might have severe penalties. 

We know that the very first thing somebody does when they’re unwell or have a ache is search their signs on-line the place 1000’s of search outcomes await them. Similarly, social media has grow to be an more and more frequent supply of well being data with restricted moderation.

This episode of Dragons Den demonstrates how deceptive data could make its approach to even essentially the most trusted types of media. We really feel it is vital, in your roles as Chairs of the Culture, Media and Sport Committee and the Health and Social Care Committee respectively, to analyze the position of media in selling unfounded well being claims and the impression this has on our well being and security.

We can be delighted to satisfy with you to debate this matter additional and stay up for listening to from you.

Yours sincerely,

Action for M.E.

Physios for ME

Dr Charles Shepherd, Hon Medical Advisor, The ME Association

Denise Howorth Kiklees and Calderdale Independent ME Support Group

(KCIMSEG)

Long Covid Support

ME Local Network (MELN)

Mark Harper, Chair, Cambridge ME Support Group

Susan Jones, Coordinator, Cambridgeshire Rural ME Support Group (CrMEtea)

Denise Spreag, #MEAction UK

Janet Sylvester, #MEAction Scotland

25% ME GROUP

Tymes Trust

Baroness Scott of Needham Market

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Ear seeds have been invented by Dr. Paul Nogier within the Fifties and are much like an historic Chinese drugs device, which makes use of the rules of acuprssure however with out the needles. 

Giselle mentioned: ‘They are tiny beads that stick onto the ear making use of stress on to nerve endings. 

‘They ship alerts to the mind and physique to loosen up the nervous system, launch endorphins and naturally relieve ache. 

‘I work on this enterprise for 3 days every week and spend the remainder of my time working with my three-year-old daughter.’

During the pitch, Giselle put an ear seed on Deborah Meaden‘s that are to be left on for 5 days. 

Giselle instructed the dragons that the ear seeds she was utilizing in her battle with persistent sickness weren’t ‘very stunning’ and have been ’embarrassing’ to have in your ear. This impressed her to design her personal extra discreet ear seeds.

She has been working the enterprise for 18 months and generated £92,000 in income in her first yr and a wholesome £64,000 internet revenue – which the dragons discovered very spectacular. 

She spent £5,000 of her personal financial savings to get the enterprise off the bottom and took a £31,000 wage – and nonetheless managed a wholesome internet revenue.

Sara Davies mentioned: ‘Honestly, I’ve nothing to fault you on. That is all shaping up very well up to now.’

Asked about her imaginative and prescient for the model, Giselle mentioned she desires it to be ‘as massive as it will possibly probably be’. 

She mentioned: ‘When I received pregnant, I assumed I wished to be a stay-at-home mum as a result of I had been working in advertising and marketing which I did not have a lot ardour with.’

But she has discovered she may be very enthusiastic about her enterprise.

Gary Neville mentioned he could not go residence if he did not make investments as his mom, sister, spouse and two ladies would ‘by no means forgive’ him. He supplied her all the cash – £50,000 for 10 per cent of the corporate.

Deborah Meaden said she 'it would almost be rude' not to offer her all the money for 10 per cent of the business

Deborah Meaden mentioned she ‘it might virtually be impolite’ to not supply her all the cash for 10 per cent of the enterprise

Sara Davies, who has used ear seeds before, was very impressed with Giselle's business

Sara Davies, who has used ear seeds earlier than, was very impressed with Giselle’s enterprise

Gary Neville said he couldn't go home if he didn't invest as his mother, sister, wife and two girls would 'never forgive me'

Gary Neville mentioned he could not go residence if he did not make investments as his mom, sister, spouse and two ladies would ‘by no means forgive me’

All the other judges offered Giselle what she was asking for - apart from Diary of a CEO host Steven Bartlett who offered her £50,000 for 15 per cent

All the opposite judges supplied Giselle what she was asking for – aside from Diary of a CEO host Steven Bartlett who supplied her £50,000 for 15 per cent

After his lengthy football career, Gary has turned his attention to building a business empire

After his prolonged soccer profession, Gary has turned his consideration to constructing a enterprise empire 

Deborah Meaden mentioned she ‘it might virtually be impolite’ to not supply her all the cash for 10 per cent of the enterprise.

All the opposite judges supplied Giselle what she was asking for – aside from Diary of a CEO host Steven Bartlett who supplied her £50,000 for 15 per cent. 

He mentioned she was ‘un-uninvestable’ and made the case that he was ‘the dragon to tackle the enterprise’. 

He supplied her the cash she wished for an even bigger stake within the enterprise – 15 per cent.

To which, Peter Jones quipped, ‘oh, you do not need it then’ whereas Gary Neville mentioned: ‘He’s not a dragon, he is a snake’.

Steven calmly responded: ‘You can see from the response of those two… it says one thing does not it.

‘I’ll depart it at that as a result of I do know what I can do for this enterprise.’

It is the primary time in Dragons’ Den historical past that every one the judges made a suggestion to speculate.

‘I do not know in case you consider in spirituality and all these things however I used to be instructed I used to be going to satisfy a person known as Steven and that he was going to be actually vital.  

‘This was earlier than any of this occurred. So, I would like to work with you [Steven].

She requested if he can be ‘versatile’ on his 15 per cent supply and requested if he might do 12.5 per cent — which he accepted. 

The new enterprise companions embraced earlier than Giselle mentioned partnering with Steven was a ‘full dream come true’. 

Giselle mentioned: ‘I really feel like I need to cry. I simply need to make my daughter proud’.