Disabled mom repeatedly hospitalised since shifting into rented house
- Victoria Parkhill, 45, moved into sheltered housing after she broke her neck
A mom says she has been repeatedly hospitalised after shifting into her ‘horror’ rented house together with falling by way of the ground and a ceiling collapsing on her head.
Disabled mother-of-three Victoria Parkhill, 45, has been dwelling within the sheltered housing after an accident left her with a damaged neck.
She says the house has rotten flooring, flooding and extreme mould which has left her having to eat and sleep within the lounge.
Victoria has lived within the property in Watchet, Somerset, since October 2010 when she moved in following an accident the place she broke her neck.
She hoped the brand new house would accommodate her accessibility wants however she stated ‘every thing that would go fallacious, did go fallacious’.
Victoria Parkhill, 45, says the mouldy and dilapidated home have left her household extraordinarily unwell
The flooring of a moist room turned rotton after mould was not addressed ensuing within the flooring collapsing abruptly – Victoria suffered a violent fall
Victoria needed to go to A&E after she fell by way of the rotton flooring of her moist room. The disabled mom of three was again in hospital shortly after when her ceiling fell down
A downstairs moist room which was constructed so Victoria might bathe turned mouldy and lined in rust, she says.
When Victoria notified her housing affiliation she stated they despatched employees to color over it.
But the underlying issues went unresolved, ensuing within the rotten moist room flooring collapsing abruptly and Victoria suffered a violent fall into the ground.
She cut up her head open and was taken to hospital.
The mom of three was again in A&E once more after not lengthy after when her ceiling crashed down onto her.
Victoria stated the incidents have left her with a broken disc and ongoing points together with her again.
The 45-year-old stated: ‘I’ve cried daily. I really feel like I’ve the load of the world – my kids are severely unwell, terribly poorly.
‘It has been hell.’
Victoria was left with severe accidents after she claims points together with her rented house weren’t handled
The household’s Christmas was ruined after a leaking faucet flooded the kitchen, damaging home equipment and blowing out the electrical energy
But the violent fall was just the start of Victoria’s issues with the home.
Her household’s festive season was ruined when Victoria’s 8-year-old daughter Isla woke her up shouting ‘Mommy the home is flooded!’
A leaking upstairs faucet had stuffed the bottom flooring with a foot of water in a single day, blowing out the electrical energy, destroying home equipment and wrecking the kitchen.
Victoria stated: ‘I’ll always remember waking up and seeing water pouring out of a faucet that wasn’t even turned on. It was horrific, my ankles had been in water.
‘But it’s now day 43 since this flood – and so they nonetheless haven’t achieved a single factor.
‘The flooring nonetheless have water beneath – it is completely devastating and the odor is simply disgusting.’
She stated Magna housing affiliation, who personal the property, didn’t attend to the waterlogged ceiling for over a month, till it deteriorated a lot the plaster rained down on Victoria and her canine in early February.
While a Magna surveyor agreed they might repair the ceiling, they offered no date, and didn’t make any try to repair it earlier than it partially fell down, she says.
The crumbling plaster ceiling left the Victoria, her 15-year outdated son and daughter, 8, unable to eat within the eating room, forcing them to eat their meals within the lounge.
She stated Magna have refused to repair a lot of the injury, leaving Victoria and her household with waterlogged flooring, warped doorways, and a moist home.
Victoria stated the incidents have left her with a broken disc and ongoing points together with her again
The disabled mom says it has been 43 days for the reason that flood and claims Magna have nonetheless not mounted the issue leaving Victoria with waterlogged flooring and a ‘disgusting’ odor
While a Magna surveyor agreed they might repair the ceiling, they offered no date, and didn’t make any try to repair it earlier than it partially fell down, Victoria says
The humid house is now aggravating a long-term damp downside within the property, which has left 8-year-old Isla off sick from faculty, and 28-year-old Ashley sleeping downstairs together with his younger daughter when she comes to go to.
Victoria stated: ‘My daughter has missed half of the time period with extreme coughs and colds, she is now on antibiotics.
‘My son is extremely poorly – we have now slipped by way of the web and will have been put in sheltered lodging.’
Magna offered the household with a dehumidifier, but it surely has achieved little to sort out the thick black mould rising across the home windows and partitions of the property – which stubbornly returns regardless of being commonly cleaned.
In an try to air the home the moist room window is left open, however in consequence ivy is now invading the property and must be in the reduction of from the inside partitions.
Victoria stated there was no hope of profitable the combat in opposition to the mould when water was developing from beneath the floorboards.
She stated the scenario had left her crying so badly she was unable to talk.
She stated: ‘I’ve misplaced a lot cash than simply my flooring.
‘My carpets nonetheless stink upstairs and but I’ve tried to not be a kind of individuals who declare for ridiculous issues to be grasping.
‘I’m so poorly – it is terrible I really feel like I do not know the place to begin.
‘The kitchen’s falling aside which was donated to me in 2014 to assist me be extra unbiased with cooking but it surely’s simply ruined.’
She added {that a} Magna housing officer was ‘shocked’ her household had not been supplied different lodging following the flood.
Victoria has stated she has been left ‘extraordinarily involved’ after claiming Magna have ‘abruptly gotten rid of her calls’ – and feels she has been handled ‘appallingly’ by the brokers.
She stated: ‘To these highly effective corporations, the little particular person would not matter, the tenant would not matter – I’ve been reporting this for years. ‘
In a press release from Magna, they stated: ‘We are actually sorry that Ms Parkhill has excellent repairs in her house which have taken longer than we’d usually anticipate.
‘The moist room was initially put in in 2011, then was extensively refurbished by Magna in 2021. This is in a separate a part of the home and unrelated to the latest leak.
‘Ms Parkhill contacted our out of hours crew in late December to report a leak from the upstairs rest room, which we responded to the next day.
‘We had been in a position to repair the leak and exchange a highlight that had been broken, used a moist vac to scrub the affected space, and offered a dehumidifier.
‘However, it wasn’t till after Ms Parkhill contacted us once more on 18 January that we visited the very subsequent day to examine the water injury to the ceiling and downstairs flooring.
‘This ought to have occurred sooner, and we have now apologised to Ms Parkhill that it did not.
‘We then organized to return on Friday 2 February to start the repairs however had been unable to entry the property as a result of a member of the household was unwell. We have now confirmed the repairs shall be achieved the week of 19 February.
‘In the previous week we have now been in touch with Ms Parkhill to debate any excellent points and another help she and her household might have.’
