Woman credit Martin Lewis’ MSE web site for large £312 saving on cellphone payments
A Martin Lewis fan spilled the beans on how they saved a whopping £312 by following a simple hack.
Penny revealed in the latest MoneySavingExpert newsletter how she managed to slash her mobile bill from a steep £40 a month down to a mere £14.
She gave her phone provider a good old-fashioned haggle. Penny told the MSE website: “I’m a big fan of yours.”
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The woman added: “I have ADHD, you’ve probably heard of the ‘ADHD tax’ where we can waste money by not sorting our finances.
“My mobile bill had risen to £40/mth and I barely phone anyone. I kept getting images of you looking at me disapprovingly, and finally now it’s down to £14/mth.
“A huge saving for me thanks to your mobile haggling tips and all the amazing people at MSE.”
(Image: ITV)
Martin’s own MSE site does give the heads up that while some prices are stubborn, there’s wiggle room with others like broadband, mobile, insurance, and breakdown cover.
This is especially the case if you’re nearing the end of your contract or already free from its clutches. Just remember, when you’re ready to haggle, make sure your timing is spot on.
In addition, Martin’s website suggests crafting a convincing reason that you’re seeking a lower price, such as stating your budget and how it’s gone up, reports the Mirror.
Alternatively you could say your partner “doesn’t think you should be paying for this anymore”. You’ll then be transferred to the customer disconnection department.
And it’s there where you can get cheaper deals (hopefully). In these moments, MSE recommends opting for charm over aggression when dealing with the service staff.
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Moreover, it underlines not to fret if the company appeared to “call your bluff” and proceed toward terminating your contract.
One should simply state the need to consult with other involved parties like a partner and promise to call back. Lastly, if it doesn’t work, don’t lose hope, just ring again later.
This was chalked up to many call centre operatives. If your first attempt didn’t work, perhaps you crossed paths with an operative who’d reached their quota.
A subsequent call might connect you with someone yet to exhaust their quota, hence a potential shot at securing your desired discount.
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