Lotto ‘winners’ could not declare £35m windfall as they could not afford £2 ticket
A couple who thought they’d hit the jackpot with a £35 million National Lottery win ended up just as skint as before their lucky numbers came up due to a cruel twist of fate.
Edwina and David Nylan were over the moon when they seemingly matched all six winning digits – 01, 02, 04, 19, 28, 41 – on the Lottomobile app during the draw in December 2015, only to have their dreams shattered due to a banking blunder.
The Fleetwood pair’s world came tumbling down when they tried to claim their multi-million-pound prize and found out their bank account was too empty to even buy the ticket.
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Granny Edwina recounted the heartbreak: “When the numbers came up, it looked like we had got all six and had won the jackpot but when I checked, there was nothing from Camelot.
“I rang customer services at Camelot and the person I spoke to said they could see from their records that we had intended to buy those numbers but they said the purchase did not go through because we only had 60p in our account.”
She continued: “We had tried to top up the account and hadn’t realised that hadn’t registered either.
“You get an email to confirm your purchase, but I didn’t remember to check because it was just before Christmas and I was so busy. Camelot has now told me they are looking into it with their IT department.”
The couple, crushed by their misfortune, vowed to keep playing the Lottery in hopes of a luckier outcome in the future.
A Camelot spokesperson explained: “The player did attempt to purchase an online Lotto ticket multiple times on December 23 from 7pm onwards (the cut-off to buy tickets is 7.30pm), however, there were insufficient funds in the player’s account – so the attempted purchases were not successful.
“The player would have received an error message on every occasion confirming this. We do not have any record of the player attempting to add funds to their account, nor would anyone from our customer services team have any visibility of the numbers that the player attempted to purchase because that level of detail wouldn’t be shown on the screen in front of them.”
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