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Three of essentially the most HATED motoring insurance policies of the final 20 years

  • It’s not just ULEZ that’s unpopular… which policy has ruined driving for you?

There are many reasons councils and governments bring in new motoring rules, from improving safety to generating funds. 

The last two decades have seen a transition to low emission legislation and the introduction of so called ‘smart’ infrastructure.

Many of these new laws have proved highly controversial, with drivers voting with their wheels against measures that in reality have made driving more difficult and, in some cases, more dangerous even. 

We’ve ranked three of the most unpopular modern motoring policies, awarding them a score of one to three. Three is the most hated a policy can be, while one is the mildest – do you agree?

There are now 15 major cities around the UK with LEZ zones. Like London, they work by charging non-compliant cars a daily charge to drive within the zone, except for Scotland’s LEZs which have a fine-only policy

There are now 15 major cities around the UK with LEZ zones. Like London, they work by charging non-compliant cars a daily charge to drive within the zone, except for Scotland’s LEZs which have a fine-only policy 

1. Clean air zones including London’s ULEZ

Unpopularity level: 2

Why? Cost, exclusivity, unfairness 

Few motoring policies have proved as controversial as clean air zones (CAZ).

In England and Wales, CAZ are council initiatives rather than government policies. In Scotland however, the newly enforced LEZs in Glasgow, Edinburgh, Aberdeen and Dundee are implemented by Transport Scotland.

Aiming to deter the most polluting cars from driving in city centre, whoever implements them doesn’t altar how unpopular they are.

The first of these low emission zones was London’s ULEZ, introduced in February 2008 under then Labour Mayor Ken Livingstone.

Types of clean air zone and which vehicles are impacted

CAZ A – Buses, coaches, taxis and private hire vehicles (PHVs)

CAZ B – Buses, coaches, taxis, PHVs and heavy goods vehicles (HGVs)

CAZ C – Buses, coaches, taxis, PHVs, HGVs and light goods vehicles (LGVs)

CAZ D – Buses, coaches, taxis, PHVs, HGVs LGVs and cars

LEZ: All vehicles

ULEZ: All vehicles

ZEZ: All vehicles 

While most people attribute the very unpopular ULEZ to Sadiq Khan, it was in fact proposed and confirmed during Boris Johnson’s tenure in the capital in 2015, with it scheduled to take effect in Central London from September 2020.

Sadiq Khan, however, chose to bring forward the introduction of ULEZ by a year when he was elected as Mayor of London in 2016, with it coming into effect in April 2019.

And Khan also massively expanded it beyond central London to incorporate huge swathes of residential London. 

In London, petrol cars generally need to meet Euro 4 emissions and diesel cars Euro 6 emission standards to evade the £12.50 per day charge.

Despite huge anti-ULEZ demonstrations, the geography boundary has been extended twice since it launched: in October 2021 it expanded to cover the North and South Circular ring roads, and then in August 2023 it was extended to cover the rest of Greater London.

Many other cities have since followed suit.

There are now 15 major cities around the UK with emission-related charging zones.

Like London, they work by stinging non-compliant vehicles a daily charge to drive within the zone, except for Scotland’s LEZs which have a fine-only policy.

Just how unpopular is unpopular?

Perhaps one of the most unpopular motoring ever, emission-based charging zones have stoked strong reactions.

Drivers are furious with ‘Stop ULEZ’ saying it’s unfair, unjust and unwanted’.

The campaign page says: ‘It has been brought in under the guise of a clean air policy, but it’s really about funding TFL due to the past mismanagement of their finances and setting up a system for a pay-per-mile charge for all vehicles’.

This is Money recently revealed that councils had made £941million in low emission zone fees, £381m of which were from fines alone.

 And more than a fifth (20.4 per cent) of motorists living in cities with clean air zones – such as Birmingham’s CAZ and Glasgow’s LEZ – have either sold or are being forced against their wishes to sell vehicles they’ve owned for years because they fail to comply with the schemes where they live.

This is Money recently revealed that councils had made £941 million in low emission zone fees, £381m of which were from fines alone

This is Money recently revealed that councils had made £941 million in low emission zone fees, £381m of which were from fines alone 

Demonstrations against ULEZ have been widespread across the capital with marches through Central London.

Former politician Piers Corbyn parked a car outside Downing Street as part of the ‘Stop ULEZ’ protests. Other protests varied from motorcycle rides all around the M25 on a ‘Ride to Freedom’ to hunger strikes outside Uxbridge Tube station.

ULEZ cameras have been cut down, covered in paint, boxes and bags and vandalised in protest against the charges.

People who pull the ULEZ down have even earned the name ‘Blade Runners’. Some of those caught in the act have been prosecuted for criminal damage, though managed to avoid prison time.

X was alight with users sharing the most inventive anti-ULEZ protests they’d noted with one X-user commenting: ‘Someone’s only gone and stuck a dildo on (Mayor of London) Sadiq Khan’s ULEZ van camera.’

Arrests even stretched to the high-profile and famous with rightwing commentator (and ex-Mayor of London candidate) Lawrence Fox arrested at his Stockwell home ‘on suspicion of conspiring to commit criminal damage to ULEZ cameras and encouraging or assisting offences to be committed’ after he made anti-ULEZ comments on X.

How to find out if your car is CAZ, LEZ, ULEZ and ZEZ compliant? 

Knowing your car’s Euro emissions rating is more important than ever, given the increasing number of low-emission zones being introduced. 

Most zones demand petrol cars are at least Euro 4 compliant, while for diesels Euro 6 is the requirement.

It’s worth using the ULEZ checker online (or via your car’s V5/V5C logbook at the bottom of Page 2 in the section entitled ‘Exhaust Emissions’) to see which category your models falls into, though it roughly will be designated by when it was first registered, as listed:

Euro 1 – from December 31, 1992

Euro 2 – from January 1, 1997

Euro 3 – from January 1, 2001

Euro 4 – from January 1, 2006 (common minimum standard for petrol cars in low emission zones)

Euro 5 – from January 1, 2011

Euro 6 – from September 1, 2015 (common minimum standard for diesel cars in low emission zones)

Louise Haigh (pictured) said this week she would allow local areas to decide whether to install 20mph speed limits

Louise Haigh (pictured) said this week she would allow local areas to decide whether to install 20mph speed limits

While Labour is backing the introduction of more 20mph in a war against motorists, similar moves in Wales this year have failed dramatically

While Labour is backing the introduction of more 20mph in a war against motorists, similar moves in Wales this year have failed dramatically

2. 20mph blanket speed limits

Unpopularity level: 3

Why? Cash grab and ineffective

The unpopularity of Wales’ pilot scheme can be quickly assessed by how long it lasted – less than a year.

In 2022, the Welsh Government voted to make it the first country in the UK to adopt a 20mph blanket speed limit on restricted roads.

It started in September 2023, and ended in July of this year, making the scheme one of the shortest-lived motoring policies in history. It cost 32 million.

Despite the failed scheme, Labour has this week declared its full support for the rollout of 20mph speed zones and low-traffic neighbourhoods, the Transport Secretary said.

In comments set to irk drivers, Louise Haigh said she would allow local areas to decide whether to install what critics dub ‘anti-motorist’ measures.

She said she wanted to ‘end the culture wars’ over transport policy, and hoped ‘unprecedented’ levels of financial backing for active travel would be announced in the Budget.

Just how unpopular is unpopular?

The Welsh U-turn on 20mph limits was about as embarrassing as it gets.

Wales’ Transport Secretary Ken Skates admitted that the policy was so unpopular that even his own family had signed the petition against it.

The petition to scrap the 20mph speed limit was Wales’ biggest ever petition with 470,000 signatures.

A woman holds a sign during a protest against 20mph speed limits on September 23

A woman holds a sign during a protest against 20mph speed limits on September 23

Protests included convoys in North Wales and demonstrations outside the Welsh Assembly, while signs were vandalised across the nation.

Whether in protest or by accident, the speed limits were broken constantly with Welsh drivers being fined more than £1.28million for speeding on 20mph roads.

The Conservatives in the Senedd were fiercely opposed, branding it a ‘waste of time and resources’.

Former Transport Secretary Mark Harper had previously warned that Labour would push for a war on motorists with blanket 20mph speed limits ‘incredibly unpopular with the public’ and ‘make life harder for drivers’.

National Highways, the government-owned company charged with operating, maintaining and improving motorways and major A roads in England, published a report in December that showed that smart motorways without a hard shoulder were three times more dangerous to break down on than those with an emergency lane

National Highways, the government-owned company charged with operating, maintaining and improving motorways and major A roads in England, published a report in December that showed that smart motorways without a hard shoulder were three times more dangerous to break down on than those with an emergency lane 

3. Smart motorways

Unpopularity level: 1

Why? Danger and cost 

A decade span of something is usually a cause for celebration, but in the case of smart motorways this isn’t so.

Smart motorways are sections of motorways that use traffic management methods – such as using the hard shoulder as a running lane and variable speed limits – to reduce congestion and control traffic flow.

They were developed to avoid the need to build additional lanes, which was meant to reduce cost, time and environmental disruption.

The first all-lane-running stretch of smart motorway opened on a 1.5-mile stretch between junctions 23 and 25 of the M25 in Hertfordshire in April 2014.

Yet despite immediate advice to rethink the rollout it wasn’t until last year when the former Prime Minister Rishi Sunak cancelled all future smart motorway building schemes (there were 14 in the pipeline).

A key reason for axing them was a lack of public confidence.

However, Sunak stopped short of scrapping the 400 miles of smart motorway already in place.

This chart shows how much of the hard shoulder has been removed from England's motorway network in the last decade or so

This chart shows how much of the hard shoulder has been removed from England’s motorway network in the last decade or so

Just how popular is unpopular?

Smart motorways aren’t just unpopular with drivers, they are unpopular with safety organisations and government bodies.

The main reason is safety concerns.

Exclusive research conducted for This is Money earlier this year by road safety charity IAM RoadSmart found that 13 per cent of the nation’s 1,916 miles of motorway network has no hard shoulder at any time. 

The statistics appear alarming, with the government-owned National Highways publishing a report in December 2023 that showed smart motorways without a hard shoulder were three times more dangerous to break down on than those with an emergency lane.

The rate of ‘killed and serious injury’ (KSI) incidents during breakdowns on smart motorways with no permanent hard shoulder has increased by 10 per cent.

KSI tragedies increased for three out of five schemes since having their hard shoulder removed.

In November 2021, solemn protesters carried coffins across Westminster Bridge in London to protest against the deaths caused by smart motorways.

In a recent poll of almost 12,000 AA members, four in five (81 per cent) motorists said they want smart motorways scrapped as part of the next Government’s motoring manifesto.

In June 2016 a Transport Committee report advised the Government against proceeding with all-lane-running due to ‘major safety concerns’.

Smart Motorways Kill was set up to campaign ‘to bring a judicial review to force a legal stop to smart motorways in the names of everyone killed and hurt on these death traps’.

Motoring bodies such as the RAC have also pointed out that any cost saving initially sighted as a reason to install smart motorways has now been voided by having to make them safer.

Head of policy Simon Williams said: ‘While heralded as a cost-effective way of increasing capacity on some of our busier roads, a colossal amount of public money has since gone into trying to make them safer – for instance by installing radar-based technology to detect stricken vehicles more quickly, plus the creation of additional emergency refuge areas.

‘This cash needn’t have been spent had the Government not taken the decision to plough on with building all-lane running motorways, regardless of concerns expressed by drivers, the RAC and even the Transport Committee’.

What are the three types of ‘smart’ motorways and how do they work?

ALL LANE RUNNING (ALR) 

All lane running schemes permanently remove the hard shoulder and convert it into a running lane.

On these types of motorway, lane one (formerly the hard shoulder) is only closed to traffic in the event of an incident.

In this case a lane closure will be signalled by a red X on the gantry above, meaning you must exit the lane as soon as possible. 

All running lane motorways also have overhead gantry signs that display the mandatory speed limit. 

Should drivers break down or be involved in an accident there are emergency refuge areas at the side of the carriageway for them to use. 

Miles in total: 249.5 miles

Percentage of smart motorways in England: 55.1%

Percentage of all motorways in England: 13%

CONTROLLED MOTORWAY  

Controlled motorways have three or more lanes with variable speed limits, but retains a hard shoulder. The hard shoulder should only be used in a genuine emergency.

These variable speed limits are displayed on overhead gantry signs – if no speed limit is displayed the national speed limit is in place. Speed cameras are used to enforce these. 

Miles in total: 140.2 miles

Percentage of smart motorways in England: 31.0%

Percentage of all motorways in England: 7.3%

DYNAMIC HARD SHOULDER (DHS)  

Originally referred to as Hard Shoulder Running smart motorways, dynamic hard shoulder running involves open the hard shoulder as a running lane to traffic at busy periods to ease congestion.

On these stretches a solid white line differentiates the hard shoulder from the normal carriageway. Overhead signs on gantries indicate whether or not the hard shoulder is open to traffic.

The hard shoulder must not be used if the signs over it are blank or display a red X, except in the case of an emergency.

A red X on the gantry above means you must exit the lane as soon as possible. 

Overhead gantries on these types of motorway also display the mandatory speed limit which varies depending on the traffic conditions. Speed cameras are used to enforce these – no speed limit displayed indicates the national speed limit is in place. 

Miles in total: 62.6 miles

Percentage of smart motorways in England: 13.8% 

Percentage of all motorways in England: 3.3%