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Best public EV charging – these are the operators with probably the most dependable units throughout Britain

  • Zapmap’s survey of almost 4,000 EV drivers has revealed the providers to trust

EV drivers making longer journeys are dependent on rapid and ultra-rapid charging. 

And at the vital moment you need to charge your EV in less than 30 minutes you want to know that the charger of choice will be fully working, with assistance on call if you need it.

Helpfully Zapmap, the UK’s leading charge point mapping service, has announced the results of its annual rapid and ultra-rapid charging network rankings.

Over 3,700 EV drivers have voted on the best providers in the October survey so you can feel confident next time you need a high-powered charge.

For the first time – due to the growing range of networks in the UK – rapid and ultra-rapid public charging networks have been divided into two size-based categories.

Networks fall into the ‘Medium’ category if they have between 100 and 300 charge points across the country, or into the ‘Large’ group if they have above 300 devices UK-wide.

Here’s the full results… 

Best large networks (300 charge points and above)

The Tesla Supercharger network is the best 'large' rapid/ultra-rapid charging provider in the UK, Zapmap's annual survey of EV drivers has found

The Tesla Supercharger network is the best ‘large’ rapid/ultra-rapid charging provider in the UK, Zapmap’s annual survey of EV drivers has found

First place in the ‘large rapid/ultra-rapid network’ category is Tesla.

The Elon Musk-owned brand’s Supercharger network scored a star rating of 4.7, scoring highest across a number of factors, including reliability, cost and ease of use across the board.

More than anything, drivers said they appreciated its value for money with Tesla’s network offering significantly lower prices than many rapid/ultra-rapid rivals.

This is the first year Tesla has been included in the rankings table. 

Previously its network was closed to non-Tesla EVs, meaning access to Superchargers was reserved only for Tesla drivers.

But this year Tesla opened its Supercharger network up to all EV drivers, and its monthly subscription service too. 

Now there are over 860 Tesla chargers in more than 80 charging hubs open to the wider EV community.

Tesla Supercharger Membership is now open to non-Tesla EV owners, who'll now be able to benefit from the same cheaper kWh charging rate as Tesla owners - the reason why Tesla has been included in the survey for the first time. Membership cost has also been reduced - for all EV owners who are already signed up, or sign up from now on - to just £8.99 a month

Tesla Supercharger Membership is now open to non-Tesla EV owners, who’ll now be able to benefit from the same cheaper kWh charging rate as Tesla owners – the reason why Tesla has been included in the survey for the first time. Membership cost has also been reduced – for all EV owners who are already signed up, or sign up from now on – to just £8.99 a month

MFG - Motor Fuel Group - took second in the large poll. Focused on rolling out high-speed charging hubs at a national level, MFG EV Power has more than 780 chargers across 195 locations

MFG – Motor Fuel Group – took second in the large poll. Focused on rolling out high-speed charging hubs at a national level, MFG EV Power has more than 780 chargers across 195 locations

In second place in the large network is MFG EV Power with a Star Rating of 3.8.

MFG EV Power was praised for providing a consistent and reliable service, especially when it came to payment – the reliability and convenience of payment options is highly regarded.

Focused on rolling out high-speed charging hubs at a national level, MFG EV Power has more than 780 chargers across 195 locations.

In keeping with the Motor Fuel Group business model, all the distinctive blue and green branded chargers are installed on fuel forecourts.

Martin Symes, EV Director at MFG said: ‘This achievement reflects our commitment to providing accessible and reliable EV charging solutions for drivers. We’re proud to have come second in the rankings, and we will continue to enhance our network to support the growing electric vehicle community.’

Osprey has been a consistent high performer in Zapmap ranking history, and a Zapmap recommended network for the past five years. This year it takes third place

Osprey has been a consistent high performer in Zapmap ranking history, and a Zapmap recommended network for the past five years. This year it takes third place

In third place is Osprey Charging with a Star Rating of 3.6.

Osprey has been a consistent high performer in Zapmap ranking history, and a Zapmap recommended network for the past five years.

Osprey’s high third place was due in part to its latest hubs utilising distinctive Kempower devices and the network offering excellent accessibility – it scored very highly for ease of use.

This year Osprey has rolled out more rapid/ultra-rapid chargers than any other network, now boasting over 1,300 devices across 380 locations.

Alongside MGF EV Power, it is one of two networks to be focused on rolling out high-speed charging hubs at a national level, and a recipient of the ‘EV Driver Recommended’ title (awarded to networks with higher than 3.5 star overall ratings).

‘Ian Johnston, CEO at Osprey Charging said: ‘Osprey has installed more new rapid charge points than any other network in both 2023 and 2024, whilst continuing to prioritise reliability and ease of use. 

‘This recognition as a Zapmap Recommended Network five years in a row is testament to the quality that customers experience across our ever-expanding network.’

New entrant Be.EV has garnered positive customer experiences by offering a great all-round charging experience but praised especially for highly for customer support and value for money and has been rewarded with a star rating of 3.5

New entrant Be.EV has garnered positive customer experiences by offering a great all-round charging experience but praised especially for highly for customer support and value for money and has been rewarded with a star rating of 3.5

In fourth place is Be.EV with a Star Rating of 3.5.

New entrant Be.EV has garnered positive customer reviews by offering a great all-round charging experience but has been praised especially for highly for customer support and value for money.

Be.EV now has 579 devices across 179 locations with distinctive ‘big, green hubs’.

Asif Ghafoor, CEO at Be.EV said: ‘Being named the fourth-best ‘large rapid & ultra-rapid network’ by the Zapmap community (less than two years since our very first ultra-rapid charger even sparked to life) reminds us that connecting with our drivers, prioritising our electric community and creating great charging experiences is what really matters most.’

This table ranks the best to worst large public EV charging operators based on feedback from 3,700 electric car owners

This table ranks the best to worst large public EV charging operators based on feedback from 3,700 electric car owners

Best medium networks (between 100 and 300 rapid / ultra-rapid devices)

Fastned is one of the smaller en-route charging operators in Britain currently, but it is expanding. Drivers rated the network highly for its reliability - in terms of devices working on arrival - and its straight-forward pay-as-you-go system

Fastned is one of the smaller en-route charging operators in Britain currently, but it is expanding. Drivers rated the network highly for its reliability – in terms of devices working on arrival – and its straight-forward pay-as-you-go system

Fastned has been ranked the best ‘medium rapid/ultra-rapid’ network of the year, securing a score of 4.1.

After topping the leaderboard in last year’s ranking, the distinctive yellow canopies and fantastic hub locations are proving to be a continuous firm favourite with EV drivers.

The network scored very highly for reliability, ease of use and payment options offered. 

Fastned is an established European EV charging player, but its UK network is smaller than its continental setup, which brings it into the Medium category. 

Yet the network now has a healthy 26 locations across the UK and 150 devices on offer. 

Tom Hurst, UK Country Director at Fastned said: ‘I’d like to thank everyone for voting us as one of the best ultra-rapid charging networks in the UK for the third year in a row. 

‘This lets us know we’re on the right track, and I can promise we’ll continue to listen to drivers to make sure our network meets their needs today, tomorrow, and into the future.’

Taking second in the medium category is Ionity with a star rating of 3.5: drivers particularly appreciated how reliable the Ionity network is

Taking second in the medium category is Ionity with a star rating of 3.5: drivers particularly appreciated how reliable the Ionity network is 

Taking second in the medium category is Ionity with a star rating of 3.5.

Another European player, Ionity is quickly growing its network across the UK and Ireland. 

Across the 270 devices at 37 locations in the UK, drivers particularly appreciate how reliable the Ionity network is.  

Ionity achieved the ‘EV Driver Recommended’ title in this year’s rankings.

‘We’ll support limitless EV journeys, collaborating with partners like food and beverage outlets, retail parks, and hospitality venues to benefit both customers and local businesses along the way.’

Fastned (4.1 stars) topped the charts for the medium public EV charging operators, while ESB Energy scored the lowest rating of just 2 stars

Fastned (4.1 stars) topped the charts for the medium public EV charging operators, while ESB Energy scored the lowest rating of just 2 stars

Up-and-coming network

As the name suggests, the winner of this category is awarded to the network that doesn’t meet the minimum inclusion criteria but has still made a mark on the charging landscape and received positive feedback from EV drivers.

This year’s winner is Sainsbury’s Smart Charge.

Launched in January, the supermarket-owned charging network has already made an impressive start, rolling out 150kW hubs at 62 Sainsbury’s across the UK. 

The hubs are proving very popular with EV drivers and shoppers especially as the network is linked with Nectar rewards – collecting 1 Nectar point for every pound spent.

This year's winner of the Zapmap 'up-and-coming' award is Sainsbury's Smart Charge

This year’s winner of the Zapmap ‘up-and-coming’ award is Sainsbury’s Smart Charge

Only launched in January the supermarket-owned charging network has already made an impressive start, rolling out 150kW hubs at 62 Sainsbury's across the UK.

Only launched in January the supermarket-owned charging network has already made an impressive start, rolling out 150kW hubs at 62 Sainsbury’s across the UK.

The best and worst ‘on-street’ public charging operators 2023

Zapmap asked EV drivers to rate 'on-street' and 'destination' charging operators - those with charging points at the side of the road in towns, in public car parks and other location with lots of footfall. Mer was voted best. See how the other providers ranked...

Zapmap asked EV drivers to rate ‘on-street’ and ‘destination’ charging operators – those with charging points at the side of the road in towns, in public car parks and other location with lots of footfall. Mer was voted best. See how the other providers ranked…

As well as ranking ‘en-route’ charge point operators, the panel of 4,000 EV drivers were asked to rate operation of on-street and destination devices – those often found in town centres, local car parks and at the road side.

EV owners were told to rate each operator they used regularly in the last 12 months between 2023 -24 for overall satisfaction for the networks they plug into regularly.

In first place this year is destination charging network Mer, which scored highly for the reliability and ease of use of its charging network.

In joint-second are Connected Kerb and Ubitricity, two networks focused on rolling out low-powered, on-street devices for overnight charging.

Melanie Shufflebotham, Co-founder & COO at Zapmap, said: ‘While less high profile than the en-route charging locations, drivers that use on-street and destination chargers often rely on them for their day-to-day charging. 

‘That’s why these annual network rankings are so important, because they provide a comprehensive illustration of what real drivers using the networks are thinking – and give new EV drivers a good idea of which networks are dependable.’