Reddit is down throughout US as customers face ‘Upstream Connection Error’ messages

Reddit is down for tens of thousands of users who are facing ‘Upstream Connection Error’ messages and infinite loading times.

Downdetector, a site that monitors online outages, shows issues hit the platform around 3pm ET, with users citing glitches with the website and app.

The error message means that there is a failure to establish a connection with an upstream service, the path at which data flows from the user to the network.

The issue means users are unable to post or load contact on Reddit. 

The outage has hit Seattle, San Francisco, Tampa, New York City and Minneapolis, along with other parts of the US. 

This is a developing story… More updates to come. 

Reddit is down for tens of thousands of users who are facing Upstream Connection Error’ messages

Reddit’s service status page shows ‘Degraded performance for reddit.com.’

The alert notes that the incident is affecting ‘Desktop Web, Mobile Web, Native Mobile Apps, Comment Processing, Spam Processing.’

‘We are currently investigating this issue,’ it included.  

When using Reddit, some desktop users have been faced with the message: ‘upstream connect error or disconnect/reset before headers. reset reason: connection failure.’

The homepage appears to be functioning, but DailyMail.com attempted to log into and was shown: ‘We have encountered an error. Please try again later.’ 

Moments after the outage hit, Downdetctor was flooded with users reporting issues – the total exceeded 47,000. 

As of April 2024, Reddit had more than 36 million daily active users, nearly 50 percent were daily active users, in the US.