Are YOU with certainly one of Britain’s worst broadband suppliers? Here’s the six finest offers to modify to now
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Households are set for another hike in their broadband bills from next week… but there are deals that you could switch to and save money.
Last summer, regulator Ofcom banned broadband providers from inflation-linked, or percentage-based, price rise terms in all new contracts.
However, the changes have not meant that there won’t be price hikes. Instead, customers could face costs rising by up to 15 per cent, according to some experts.
Some broadband providers have also come under fire for poor customer service and value for money.
Broadband deals: Looming price hikes mean consumers should consider switching providers
Comparison site Which? recently ranked broadband companies, with Zen Internet, Plusnet and Utility Warehouse all topping the list for customer satisfaction.
Virgin Media and Now Broadband had the lowest satisfaction score of 60 per cent.
| Provider | Customer Score |
|---|---|
| 1. Zen Internet | 77% |
| 2. Plusnet | 73% |
| 3. Utility Warehouse | 72% |
| 4. BT | 64% |
| 5. Sky | 62% |
| 6. TalkTalk | 61% |
| 7. Now Broadband | 60% |
| 8. Virgin Media | 60% |
If you’re not happy with the service you’re receiving, it’s a good idea to shop around particularly as broadband providers are offering some generous perks to switch.
In September, a one-switch broadband service was launched similar to the current account switching service, driven by Ofcom.
This should make the switch easy and a supplier has to compensate you if anything goes wrong.
We look at the best six deals on the market undercut other providers and offer cashback and vouchers.
Monthly price: £38
Length: 24 months
Set-up cost: £0
Offer: You’ll receive a £35 exclusive gift card after installation if you use This Is Money’s exclusive sign-up link.
You can spend the cash in M&S, Sainsbury’s, Tesco or Amazon but you only have until 24 March to make the most of the offer.
Monthly price: £27
Length: 24 months
Set-up cost: £0
Offer: If you sign up for this two-year contract with Vodafone, you’ll receive a £60 gift card that can be used in M&S, Sainsbury’s, Tesco or Amazon, but you only have until 24 March until the offer ends.
Monthly price: £32.99
Length: 24 months
Set-up cost: £0
Offer: If you sign up for Plusnet’s Full Fibre 500 deal, which ends on 2 April, you can claim £100 on Plusnet’s reward card. It can be used to spend online and in stores.
Monthly price: £32.99
Length: 24 months
Set-up cost: £0
Offer: If you sign up for Plusnet’s Full Fibre 900 deal, which ends on 2 April, you can claim £100 on Plusnet’s reward card.
It can be used to spend online and in stores.
Monthly price: £25
Length: 24 months
Set-up cost: £0
Offer: If you switch to Community Fibre, which has been rated the best broadband provider by comparison site Which?, before 10 April you’ll get a gift card worth £155.
Once your sign-up has been validated you’ll receive your voucher, which can be used in various retailers, including Selfridges, Boots and Tesco.
Monthly price: £19
Length: 24 months
Set-up cost: £0
Offer: If you switch to Three’s broadband before 10 April you’ll receive a £50 gift card voucher that can be used online and on the high street.
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Affiliate links: If you take out a product This is Money may earn a commission. These deals are chosen by our editorial team, as we think they are worth highlighting. This does not affect our editorial independence. Terms and conditions apply on all offers.
