Most harmful Tube stations revealed as TfL pays out £3m in private damage claims
Stations and places to fear on the London Underground where hundreds of passengers are injured every year failing to Mind The Gap
London Underground passengers have recorded more than 10,000 injuries in three years(Image: Bloomberg via Getty Images)
London’s most dangerous Tube stations have been revealed after TfL coughed up more than £3m in injury claims last year.
More than 10,000 passengers suffered injuries at Underground stops over the past three years but it is the 325 claims logged last year alone that have seen pay outs sky rocket with the total sum more than double the £1.3m paid out in the previous two years combined.
It is no surprise that the Underground stations with the largest number of injury reports are connected to mainline railway stations, with escalators the place to take extra care when travelling across the capital, while plenty of Tube users failed to ‘Mind The Gap’.
Data obtained by Personal Injury Solicitors London, via Freedom of Information requests, shows 3,275 injuries were reported across the Tube network during the 2022/23 tax year, 3,631 in 2023/24, and 3,567 in 2024/25 – a total of 10,473 injuries over three years.
Patrick Mallon, senior solicitor at Personal Injury Solicitors London, commented: “The sharp rise in compensation payouts by TfL is a concerning trend. Thousands of people use these services daily, and it’s important they’re protected from harm. ”
Waterloo, London’s busiest Tube station, topped the list with 471 reported injuries between April 2022 and March 2025, including 176 in the most recent tax year. Served by the Jubilee, Bakerloo, Northern, and Waterloo & City lines, Waterloo is also the UK’s largest railway station.
King’s Cross St. Pancras came second, with 470 injuries over the same period. This station, one of the busiest on the network, is served by the Circle, Hammersmith & City, Northern, Victoria, and Piccadilly lines.
London Bridge ranked third with 375 injury reports, followed by Euston (323) and Baker Street (320). Notably, Baker Street is the only station in the top five not connected to a mainline railway station and is one of the oldest on the network, with its oldest platform dating back to 1863.
The most common causes of injury were slips, trips, and falls, accounting for 6,847 reports. Incidents involving the ‘platform train interface’ (PTI)—the gap between the train and platform—resulted in 1,336 injuries, including tripping, falling into the gap, or even onto the track.
Escalators were the site of 4,585 injuries, ranging from minor scrapes to severe trauma. Stairs accounted for 1,382 injuries, and station platforms saw 1,274 incidents. Failing to ‘Mind The Gap’ (PTI) specifically accounted for 915 injuries.
A TfL spokesperson said: “The safety of our customers and staff is always our top priority. We have a comprehensive programme aimed at making travel on our network even safer as we work towards the Mayor’s aim of eliminating deaths and serious injuries from the transport network by 2041. We safely carry millions of Tube and Rail customers each day and are taking targeted action on higher-risk areas such as boarding and alighting trains, and using stairs and escalators.”
In July 2025, Mayor of London Sadiq Khan reaffirmed his commitment to transport safety, stating at Mayor’s Question Time: “I am committed to Vision Zero and the elimination of all deaths and serious injuries from London’s transport network by 2041.” The updated Vision Zero Action Plan is scheduled for publication in early 2026.
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