‘One of stupidest 999 calls’ as man telephones ambulance for ‘consuming an excessive amount of kebab’

A 999 caller has been outed by an ambulance service for making one of the crucial jaw-dropping emergency calls ever – after he ate an excessive amount of kebab.

The Welsh Ambulance Service launched the astonishing ailment together with another eye-opening calls that they had obtained during the last yr. One such name noticed somebody cellphone the emergency providers as a result of that they had misplaced their false tooth.

They shared that they had obtained 414,149 calls of which 68,416 weren’t a life-or-death emergency. That boils right down to 188 calls per day – one in all which was somebody who had received their hand caught in a letterbox.

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The horrifying information was adopted by a reminder from the service to solely name 999 you probably have a real emergency. The kebab fanatic’s name transcript reads:

Operator: “Tell me exactly what’s happened.”

Caller: “Yesterday evening, we had some kebab, and I might have had a little bit more than I’m used to, then this morning, I’ve had a very painful stomach.”

Another name went as follows:

Operator: “Ambulance, what’s the address of the emergency?”

Caller: “Hi, yeah, erm… I know it doesn’t 100% qualify as this but my wife must have accidentally rubbed chilli in her eyes and her eyes are burning. She’s tried washing them and nothing’s happening.”

One individual stated they’d had a cough for “the last couple of days”.

Another transcript learn:

Caller: “What it is with her, her voice has given on her. We don’t know what to do. We’ve tried lemon and whatever, but it’s not doing any good.”

Operator: “Where is she in pain?”

Caller: “It’s her throat. She can hardly speak.”

Operator: “And is it just that she’s lost her voice, is it?”

Caller:” Yeah.”

Andy Swinburn, govt director of paramedicine, stated: “Inappropriate calls put additional strain on an already over-stretched service and may delay help for others. Our highly skilled paramedics and technicians are trained to help those whose life is in imminent danger.

“That’s people in cardiac arrest, people with chest pain or breathing difficulties, loss of consciousness, choking, severe allergic reactions, catastrophic bleeding or someone who is having a stroke. People who’ve had a cough for a couple of days have a legitimate clinical need, but it’s ill-judged to call 999 when there are so many other ways to access help.

“Our plea to the public is to apply your common sense – most people know the difference between a real emergency and something that is uncomfortable, painful or irritating but not life-threatening. Make the right call.”

Lee Brooks, govt director of operations, additionally famous: “If it is not a severe or life-threatening emergency, it is actually essential that you just think about the alternate options to 999. The NHS 111 Wales web site ought to be your first port of name for recommendation and knowledge, or you can name 111 if it is pressing, and our name handlers will assist signpost you to the suitable remedy, in the suitable place, on the proper time.

“You could also visit your local pharmacist, where experts in medicines can offer free clinical advice and over-the-counter medicines for a range of common ailments, such as coughs, colds, rashes, aches and pains. And at Minor Injuries Units, experienced emergency practitioners can deal with things like minor burns, bites and stings, as well as minor eye injuries.

“Ensure you have a well-stocked medicine cabinet for things which can be treated at home, like cut fingers, headaches and sore throats. And if you have prescription medication, please keep on top of it and collect it on time.

“If you or your loved one is ill or injured, ask yourself whether you really need the attention of the emergency services or if you can use an alternative or make your own way to hospital. We’re here to help people in their hour of need, but we also need the public to take some ownership and accountability for their health and wellbeing at a time when NHS services are stretched beyond measure.

“Every single one of us has a responsibility to use NHS services wisely and protect them for those who need them most.”

Chief Executive Jason Killens added: “We know it’s confusing to access NHS services – you don’t know what’s open when and which healthcare professional is best placed to help.

“Longer-term, our ambition is to play a strengthened role in the broader NHS system to help patients navigate the right pathway to the most appropriate service, and that includes non-urgent health queries too. But until then, we need the public to continue to use us sensibly to protect our precious resources for those who need us most.”

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