A group of theme park fans were left stranded 214ft in the air after a new ride suddenly lost power.
Customers were left suspended high in the air on the flagship new ride at Barry Island Pleasure Park during a power outage.
The ride ‘Aerospace’ was stuck for about half an hour from around 6pm on Saturday (September 17).
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The £3million attraction, which arrived in July, is the amusement park’s biggest and most expensive ride.
People on the ride were reportedly left “petrified’ according to a witness at the park, reports WalesOnline.
The park’s owner Henry Danter said: “People get petrified on these rides anyway — that’s the kind of rides they are. They are white-knuckle rides. Some people said afterwards, ‘Oh that was a long ride.’ A lot of people saw the humour in it.”
He added that only four people were on the ride and that it was stuck for no more than half an hour. Other rides also stopped as all the power went off on-site.
Speaking about the “trip” mechanism protecting the power transformer, Mr Danter said: “We had a new transformer in and there was a trip on it. I don’t think the trip was set high enough. Maybe all the rides went on at the same time and it wasn’t set high enough for the new rides that had come in. We’ve got a bigger trip going in next Wednesday or Thursday.”
Mr Danter added: “We did put a generator on straight away to get people off.” He added that engineers gave the go-ahead to “put the trip back in” and that “it was all over” by 6.45pm.
Asked if the affected customers got a refund, he said: “I think what was said was, ‘Come back anytime you want to, get a free ride or a wrist band.’ Exactly what was said I’m not sure, but we will look after them.
“These things happen. It’s unfortunate but we go forward. There’s no question about safety, it’s just the trip came out. It was all done safely. Safety is paramount.”
Aerospace, which was created at the KMG Ride factory in the Netherlands, can seat up to 32 people. It takes riders at speeds of up to 75mph.
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