- A six-year-old boy discovered himself on the mistaken flight, separated from his household, after Spirit Airlines mistakenly positioned him on the mistaken airplane
- Casper was alleged to be touring to Fort Myers to be together with his grandmother, Maria Ramos, however he ended up in Orlando, Florida, 4 hours drive away
- Spirit Airlines provided to reimburse his grandmother for the drive to select Casper up however his household are in search of explanations
A grandmother is demanding solutions from Spirit Airlines after her unaccompanied six-year-old grandson was placed on the mistaken flight leaving him stranded a whole bunch of miles away from his household.
Casper was alleged to be touring to Fort Myers in Southwest Florida from Philadelphia to go to his grandma on what was additionally his very first airplane journey.
But in a scene paying homage to Kevin from Home Alone 2, when he will get separated from his household and finally ends up flying solo to New York as a substitute of Florida, the first-grader ended up in Orlando, on his personal with out his grandma being there to gather him.
‘They advised me, “No, he’s not on this flight. He missed his flight.” I stated, “No, he could not miss his flight because I have the check-in tag,”‘ Maria Ramos stated to WINK.
It left her each panicked and incredulous that such a mistake might have been made.
Six-year-old Casper discovered himself on the mistaken flight, separated from his household, after Spirit Airlines mistakenly positioned him on the mistaken airplane
Casper was alleged to be touring to Fort Myers to be together with his grandmother, Maria Ramos, pictured, however he ended up in Orlando, Florida, 4 hours drive and 160 miles away
Spirit Airlines provided to reimburse his grandmother for the drive to select Casper up however his household are in search of explanations
‘I ran contained in the airplane to the flight attendant, and I requested her, “Where’s my grandson? He was handed over to you at Philadelphia?” She stated, “No, I had no kids with me.”‘
Ramos stated it was one of many scariest issues she’s ever skilled till lastly Casper referred to as to say he had landed – solely on the mistaken airport – 4 hours away in Orlando, though his bag one way or the other managed to reach in Fort Myers.
Spirit Airlines say the minor was ‘incorrectly boarded’. The airline advised Ramos that they might pay for her gasoline for the drive she needed to make to gather her grandson, nonetheless all she needs for Christmas is solutions.
‘I need them to name me. Let me know the way my grandson ended up in Orlando. How did that occur? Did they get him off the airplane? The flight attendant – after mother handed him with paperwork – did she let him go by himself? He jumped within the mistaken airplane by himself?’ requested Ramos.
Spirit haven’t supplied any info into how little Casper obtained on the mistaken airplane
Casper was 4 hours away in Orlando, though his bag arrived in Fort Myers
Casper referred to as his grandmother to say he had landed – solely he was on the mistaken airport
The scene was paying homage to Kevin from Home Alone 2 when he will get separated from his mother and father
Kevin finally ends up flying solo to New York as a substitute of Florida in Home Alone 2: Lost in New York
Ramos advised her grandson over the telephone to think about it as a particular expertise however the boy appeared to have been traumatized by the mixup and has vowed to by no means get on a airplane by himself ever once more.
Meanwhile, Spirit haven’t supplied any clear info as to how the error occurred however the airline did launch an announcement following the incident.
‘On December 21, an unaccompanied baby touring from Philadelphia (PHL) to Fort Myers (RSW) was incorrectly boarded on a flight to Orlando (MCO).
‘The baby was all the time underneath the care and supervision of a Spirit Team Member, and as quickly as we found the error, we took quick steps to speak with the household and reconnect them.
‘We take the protection and duty of transporting all of our Guests critically and are conducting an inside investigation. We apologize to the household for this expertise.’