A four-year-old boy was left devastated on Christmas Day when his most important current, considered a Hot Wheels race observe, turned out to be a field of random junk.
Nathan Watters from Neath, Wales, described seeing “the disappointment and Christmas being ripped out” of his younger son Peter, experiences WalesOn-line.
Nathan mentioned he bought what he believed to be the automotive toy from a B&M store in Neath, with the field showing sealed and untampered with. However, inside they discovered objects resembling garments hangers and items of picture frames, resulting in heartbreak and confusion.
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The dad defined: “The box itself was completely sealed of which we had made sure of from previous experiences where there’s been missing parts etc. It was bought as our four-year-old son’s main gift as he’s been asking for it for months. We’re currently going through testing for autism with him which already runs in both sides of the family.
“When he unwrapped it he was tremendous excited and his face lit up. He requested me to assist him and open it for him. I opened the field which had no signal in any respect of tampering and as I opened the flap and noticed what was in it, my coronary heart sank.
“As I did I could see the disappointment and Christmas being ripped out of him. He along with my wife immediately burst into tears quickly followed by myself and our three-year-old daughter. The first thing he said was ‘My Hot Wheels, why has Santa done this? Is it because I’ve been naughty?’
“We blamed it on a naughty elf who had tricked Santa. It made me feel like the worst dad ever, disappointing my son and there was nothing I could do about it. He was really upset all day, crying, asking why Santa left it, and couldn’t understand why it had happened. When we put him to bed, the wife told him that Santa had called us and to take it to a shop to get it replaced and that Santa had put the naughty elf responsible on to the naughty step to think about what he had done.”
The thriller of how the objects ended up within the field stays unsolved. The Daily Star has contacted each B&M and Mattel (which owns Hot Wheels). Nathan mentioned the shop assured him it was a producing problem.
The household went again to the shop on Boxing Day to search out out what had occurred and swap it for a distinct observe. Nathan mentioned the shop’s employees had been “really sincere and apologetic”. He added: “We returned to B&M this morning where the manager had already seen it on Facebook and made staff aware of the situation and instructed that we were either to have an exchange or a refund.”
“We exchanged it for a different track to what it was supposed to be and they also gave two packs of Hot Wheels cars to my son as a sorry gift. The manager was also upset and stated that they checked all returns and that it was a manufacturing issue. We just want to make sure it doesn’t happen to anybody else as it has already, according to a comment on my Facebook post.”
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