How to make an organization hearken to your grievance: LUNCH MONEY

The worth we pay for our important family payments and buying retains rising.  

But although power companies, banks and retailers are taking extra money from us, it appears as if the customer support supplied when issues go incorrect simply will get worse and worse. 

Helen Crane is This is Money’s client champion, and every week her Crane on the Case column investigates reader issues and helps clear up them.

This week on Lunch Money, she tells us the problems and firms she will get probably the most emails about, and talks by means of a few of the stand-out circumstances from the final yr. 

She additionally provides us a fast information to complaining – and provides her suggestions for making your voice heard and getting a refund or compensation. 

Figures additionally arrived this week arrived on employment and wages, off the again of a raft of recruiters warning of a a lot softer market.

So is the roles growth over? Interactive Investor’s Victoria Scholar explains what the info advised us. 

We additionally take a look at what affect this might have on rates of interest and inflation expectations.  

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