- The issues started at around 12:00pm and are affecting users across the UK
It’s the go-to banking app for thousands of people in the UK.
But it appears that Monzo has crashed, leaving many users unable to access their bank accounts.
According to Down Detector, the issues started at around 12:00pm and are affecting users across the UK.
MailOnline tried to access the Monzo app, and was met with an error message, reading: ‘We’re experiencing issues.
‘Your app will not be fully functional – thank you for your patience.’
It’s the go-to banking app for thousands of people in the UK. But it appears that Monzo has crashed, leaving many users unable to access their bank accounts
MailOnline tried to access the Monzo app, and was met with an error message, reading: ‘We’re experiencing issues. Your app will not be fully functional – thank you for your patience’
So far, more than 2,440 issues have been logged on Down Detector.
Of those who reported problems, 57 per cent said they were struggling with the mobile app, while 40 per cent said they could not transfer funds.
The remaining three per cent reported issues paying a bill.
Several frustrated users have flocked to X (formerly Twitter) to discuss today’s outage.
‘@monzo Is the app down? I have 2 business accounts and 1 personal all are having problems with sending payments? Money been sent not showing up in the other account etc. Been on hold for ages. ?’ one user tweeted.
So far, more than 2,440 issues have been logged on Down Detector. Of those who reported problems, 57 per cent said they were struggling with the mobile app, while 40 per cent said they could not transfer funds
Another added: ‘You are broken @monzo. Online payment keeps declining. A quick search on here and there are many others with issues this morning…’
And one vented: ‘I think it’s time to jump ship from @monzo app is constantly not working. Support is basically non-existent (despite paying £15 a month!!) It was a good run, but they’ve finally run it into the ground.’
While Monzo is yet to put out an official statement, it has replied to several of the tweets.
In response to one user, it said: ‘We know this situation is far from ideal.
‘Our team are aware of this issue and working hard to resolve this as soon as possible. We really appreciate your ongoing patience here.’
MailOnline has contacted Monzo for comment.