Coroner’s warning over on a regular basis family equipment that began horror blaze killing grandmother, 86, and her disabled son

A coroner has issued a warning over an everyday household appliance that started a horrific blaze which killed a grandmother and her disabled son.

Champagauri Bhatt, 86, and her son Dipak, 66, died in March last year after an electrical fault within their new Whirlpool tumble dryer sparked a devastating fire inside their north London home.

Ms Bhatt and Dipak lived with her grandson, 30-year-old computer scientist Pavan.

He was left homeless following the inferno. He had been coming home from work when a panicked neighbour called to say his home was aflame and returned to find his life in ruins.

Ms Bhatt, a wheelchair user who was registered blind, and Dipak, who had suffered brain damage and was non-verbal, were thought to have been asleep when the fire started and had inhaled a lethal amount of smoke.

After being rushed to hospital, Mr Bhatt’s grandmother tragically passed away just two days after the fire, while his uncle died less than three weeks later on April 18.

A coroner has called for action to prevent another devastating fire caused by a tumble dryer.

Mr Bhatt welcomed the report, hoping that ‘we can avoid another family having to go through a similar tragedy’. In the wake of the tragic incident, he urged other families to research their home appliances before making a purchase and failing to do so ‘could be like bringing a bomb into your home’.

Champagauri Bhatt, 86, and her son Dipak Bhatt, 66, (pictured together) tragically lost their lives when a blaze broke out at their home in Edgware, London on March 29 last year

They lived with their nephew, 30-year-old computer scientist Pavan (pictured) who was left homeless following the inferno. He was on his way home from work when a panicked neighbour called to say his home was aflame

Mr Bhatt lost his grandmother and uncle in March last year after an electrical fault within a Hotpoint tumble dryer sparked a devastating blaze inside their north London home (pictured) 

At an inquest into their deaths, the coroner ruled the blaze had been caused by an electrical fault that most likely occurred inside the dryer’s pump, before spreading to the cupboards above and eventually engulfing most of the house.

The Coroner for North London, Dr Peter Straker has now published a Prevention of Future Deaths (PFD) Report to try and tackle the risks of these appliances.

He wants manufacturers to improve the reporting and analysis of fires like the one which killed Mr Bhatt’s grandmother and uncle, and to improve communication between manufacturers and fire safety organisations.

Mr Bhatt said: ‘I sincerely hope the coroner’s wide ranging and serious concerns over the safety of Whirlpool Hotpoint tumble dryers will lead to action being taken by the manufacturer and regulatory bodies. 

‘Since the night of the fire, I have had to deal with the distress and grief of losing my much-loved grandmother and uncle in these appalling circumstances. 

‘I now call on all those concerned to follow the recommendations in the coroner’s report, so we can avoid another family having to go through a similar tragedy.’

Leigh Day partner Thomas Jervis, who represented Mr Bhatt at the inquest, said: ‘My client welcomes the Coroner’s robust prevention of future deaths report and hopes that it leads to real and meaningful change. 

‘The family will now wait for Hotpoint’s response as to whether they are going to carry out a full voluntary recall of machines with these components. In the alternative, they will be expecting the government to intervene again.’

Mr Bhatt told The Sunday Times previously: ‘When someone buys a tumble dryer, they’re not buying it thinking, ‘I’ve just put a potential bomb in my house’.

Mr Bhatt urged other families to research their home appliances before making a purchase and failing to do so ‘could be like bringing a bomb into your home’

Mr Bhatt is also calling on Whirlpool, which owns the European division of the Hotpoint brand, to recall the model that caused the fire at his home (File image)

‘I fear it will not be long before another family experiences the pain and grief [I] have had to endure.’

He has urged people to research devices they purchase by looking into the company and its history ‘in order to ensure the safety of yourself and your family’.

Mr Bhatt is also calling on Whirlpool, which is owns the European division of the Hotpoint brand, to recall the model that caused the fire at his home.

More than five million dryers under Whirlpool’s Hotpoint, Creda and Indesit labels had a design fault that caused at least 750 household fires between 2004 and 2015.

A fire that killed two people inside a flat in Llanrwst, North Wales, in October 2014 was likely caused by a faulty Hotpoint tumble dryer, a coroner ruled at the time.

London Fire brigade said a blaze in Shepherd’s Bush in an 18-storey building in August 2016 which took 120 firefighters to get under control was caused by a faulty Indesit tumble dryer.

Coroner’s recommendations: 

  • Stop moisture getting into condensate pumps which may cause a fire
  • Better information management to learn from white goods fires
  • For the British Standards Institute to look at and improve the standards of manufacture
  • Manufacturers to share data on decisions and rationale behind recall/ replacement of condensate pumps
  • Companies investigating fires to notify Trading Standards and the Office of Product Safety Standards of the outcome
  • Manufacturers to be required to take risk assessments to account for persons in a property and their actions, i.e. sleeping
  • Identification plates on appliances that will not be destroyed by fire akin to those on vehicles
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In September 2018, mother Jemma Spurr, had just returned home from the school run, when she noticed a burning smell while the machine was on in her garage.

She quickly fled her home with her three children, including her then eight-month-old daughter Amber, who was napping in her cot. Luckily, they all managed to escape with their lives.

In 2019, following public outcry, Whirlpool confirmed that some of its Hotpoint and Indesit models needed to be recalled.

Vice President of Whirlpool Jeff Noel said at the time: ‘I want to apologise sincerely for the worry and inconvenience I know this will cause, especially during these difficult times.

‘I’d also like to reassure you that we are working as quickly as we can to provide solutions to affected customers as soon as possible.

‘Nothing is more important to us than the safety of our customers, and working quickly to remove the affected appliances from customers’ homes is our number one priority.’

Mr Bhatt is considering launching a civil claim for compensation against Whirlpool himself.

He was made temporarily homeless while his house was renovated, a cost which he has been forced to cover as the property was uninsured. He now lives at the house with his partner Ambar Choudhry, 28.

Whirlpool told The Sunday Times that the safety of its products was its ‘top priority’ and extended its ‘deepest sympathies to the Bhatt family’,

The company added: ‘We are actively reviewing the coroner’s conclusions in detail and will remain in constant dialogue with the regulatory authorities.’

The inquest earlier this year heard from three forensic experts, each selected by Whirlpool, Bhatt and LFB.

In 2019, following public outcry, Whirlpool confirmed that some of its Hotpoint and Indesit models needed to be recalled. Pictured: Vice President of Whirlpool Jeff Noel

The investigator chosen by Whirlpool suggested there could have been an ‘external’ cause to the fire – possibly a cigarette butt, seeing as Mr Bhatt’s uncle was allowed to smoke two cigarettes a day, while supervised.

The other two believed it was caused by a machine fault, with one saying it was an issue with the dryer’s pump, while the other said it was down to an electrical fault at the door switch of the tumble-dryer.

But the coroner concluded that the fire most likely started due to the failure of an electrical component called a condensate pump terminal within their Whirlpool Hotpoint tumble dryer.

Mr Jervis added: ‘The Whirlpool Hotpoint tumble dryer that caused this tragic fire and cost my client the lives of two of his closest relatives, was purchased brand new just six months earlier.’

‘It is plain to see that, despite Whirlpool’s previous track record of fires being caused by its faulty appliances, the company has failed to learn vital lessons around fire safety in relation to its products.

‘It is time the company took greater responsibility for the safety of its customers and recalled this particular model of tumble dryer as well as any others where there may be safety concerns.

‘This is not the first time I have represented families at inquests into deaths caused by fires involving Whirlpool Hotpoint appliances. If urgent action is not taken, I fear it may not be the last.’