This is a breaking news story and is being constantly updated by our reporters as the breaking news story develops
Thousands of users have reported major issues with one of the world’s most popular email services this evening.
Microsoft Outlook appears to have suffered a significant outage with more than 40,000 people reporting problems.
The issues include error codes and frozen screens when trying to send an email.
Some users are being met with a ‘Failed to fetch’ error, when a browser sends a request to a server and fails to hear back.
Microsoft confirmed the outage is impacting ‘mailboxes through multiple connection methods in the Americas’. But there is no indication of how long the problem could last for.
The company said on X: “We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. More details can be found in the Microsoft 365 admin center under EX1550543.
“While we’re working to mitigate impact, we’ve confirmed the issue may affect Microsoft 365 service connectivity for users in any region, more information will be provided in the Microsoft 365 admin center under EX1550543.”
One frustrated user wrote on social media: “Very wordy way of saying “we’re down and don’t know when we’ll be back up.”
Another fumed: “Outlook and teams are both down. Can’t really do my job without either and I have a teams meeting in 45…”
A third, more conspiratorial minded user, said: “Outlook going down is just the beginning. Go booze and canned soup asap. Were f***ed.”
A fourth said: “I genuinely can’t believe I’m at a point in my life where the first thing I did this morning was open Twitter to check if I was the only person experiencing issues with Microsoft Outlook.”
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