‘Rip-off’ airline fees together with charges for fogeys to take a seat subsequent to youngsters below 14 to be banned
Holidaymakers will also be given greater flexibility to correct simple name errors including spelling mistakes on bookings for free – rather than facing charges
Airline charges including hidden fees for parents to sit next to children under 14 will be banned(Image: Getty Images)
Rip-off airline charges including hidden fees for parents to sit next to children under 14 will be banned under government plans.
Holidaymakers will also be given greater flexibility to correct simple name errors including spelling mistakes on bookings for free – rather than facing charges.
Under the proposals unveiled today, airlines will be required to seat children under the age of 14 with a parent or adult accompanying them free of charge.
Andy Burnham said: “Charging parents just to sit with their children is a rip-off, plain and simple. And being hit with a hefty fee for a simple spelling mistake on a booking form isn’t right either.
“People are fed up with these little charges that add up, so I’m putting a stop to them. This is what our everyday fixes are all about. Giving people room to breathe by tackling the small irritations that catch people out, waste their time and cost them money.”
Earlier this year the Competition Markets Authority (CMA) investigated budget airline Ryanair over such charges costing around £8 each way.
Under the airline’s old policy parents had to book a “mandatory family seat” to sit with their children aged 2-11 in order to secure a seat when they flew.
But Ryanair – which the CMA said was the only major operator to charge such a fee – changed its policy in June with kids up to the age of 11 seated next to their parents free of charge.
It’s website now states: “For safety reasons, children aged between 2 and 11 years must sit next to an accompanying adult, and infants (8 days to 23 months inclusive) must sit on an accompanying adult’s lap. Families may choose either to reserve seats or select free random allocation.
“If random allocation is selected, children will be seated next to an accompanying adult on the same reservation free of charge. Other adults and teens on the booking may be allocated seats separately.”
The government said that while some airlines already offer protections on fees, the reforms will guarantee the same rights for passengers – despite who they fly with.
British Airways policy already makes clear children up to the age of 12 will be seated for free. It states: “To ensure your family has the best seats when you fly, we recommend choosing yours in advance when you book. There may be an additional fee for this.
“If you don’t choose your seats in advance, we always do our best to seat your family together based on flight seat availability. This may mean that you’ll be seated in adjacent rows or across the aisle. All children under 12 will be seated with an accompanying adult.”
EasyJet’s policy adds:”If you leave it to the last minute it’s possible that there may not be enough seats left for us to seat your family next to each other.
“We’ll still make sure each child under 12 is seated close to an adult on your booking. However we may only be able to arrange this at the airport or on board, which can cause delays for you and other passengers, and not everyone may be seated together.”
The government said the move was the latest in the PM’s attempts to give people breathing space, including action already unveiled on costly subscription traps and school uniform rip-offs.
Heidi Alexander, Transport Secretary, said: “Parents should not have to feel the pinch just to sit next to their child on a flight, or for amending a simple booking error. That’s why we’re scrapping these unnecessary charges for all airlines – another everyday fix to help put money back in people’s pockets and give households more breathing room.
“And everyone deserves to travel knowing their flight isn’t going to be disrupted by bad behaviour from a small minority. These common-sense reforms will make flying safer for staff and passengers and protect people from unnecessary charges, whoever they fly with.”
Rory Boland, Editor of Which? Travel, added: “It’s clearly unfair to force parents and children as young as three to pay an extra fee just to sit together. Airlines that have separated families are putting profit ahead of passenger peace of mind.
“Which? has successfully pressured many airlines into dropping these fees over the past ten years. So it’s welcome to see the government taking firm action on this by outlawing these charges completely and finally putting an end to this rip off.
“It is also positive to see greater flexibility to amend simple mistakes, protecting consumers from unnecessary charges.”
