Is Revolut down? Major financial institution suffers ‘service disruption’ as individuals left ‘unable to pay’

Major online banking giant Revolut has been hit by a major outage as dozens of users have seen their card “declined” and others left to unable to pay as they confirm “service disruption”

Customers of a major banking app have reportedly been left unable to pay this morning with some saying their card was declined. Revolut has confirmed they are experiencing “service disruption”.

According to Downdetector, which records outages from major companies, over a thousand users of Revolut have reported issues. There has also been some confirmed reports elsewhere in the world, including in the US and France.

In a message responding to customers, Revolut said: “Hi. We are currently experiencing a service disruption affecting multiple features, which may result in some services being inaccessible. Our engineering team is actively working to restore full service as quickly as possible. We appreciate your patience and apologize for any inconvenience this may have caused.”

A number of frustrated users have taken to social media to report issues and vent their frustration. Some claimed that due to being unable to pay, they are now stranded.

Speaking on X, One user said: “What’s going on with @Revoluttoday? I just couldn’t pay for my purchase because I can’t pay, transfer, or make a Bizum, and my girlfriend’s account isn’t working either.

“It’s an absolute disgrace that this can happen.”

Another added: “My @Revolut card got declined this morning when I tried to pay for my coffee. The app was down, and I was disappointed to see that this wasn’t reflected on their website’s status page.

“No support lines available and zero announcements. I guess my expectations are too high.”

A third commented: “Impossible to pay for my metro, I’m stuck and unable to get home. When will the services be available again?”